Our Response to COVID-19

 

As we open our doors to our community, we’re implementing a few new experience guidelines with your safety in mind!
We are trying to provide you the best online experience coupled with unprecedented production and shipping times while accommodating social distancing and other procedures designed to keep you and our employees safe. For more information, visit our FAQ page.

Shipping Updates

We are open and operational. You may experience temporary delays in the ordering process as a result of the additional safety measures we are employing to help protect our teams and our customers.

At checkout, we’ll provide you with an estimated delivery date for your order based on your shipping method. Any delays or changes to your order timing will be communicated via email. Our carriers are maintaining normal delivery operations (unless they are limited by local government restrictions). Please reference our shipping page for the most up-to-date timing.

Backorders

Due to the current health crisis, unforeseen circumstances are causing global production delays for many brands, including ours. While we are working diligently to keep our special product offerings in stock, you may notice an increase in backordered items on our site at this time.

Our website has been updated to alert you to any delays in processing or shipping. New and recently placed orders will reflect the most up-to-date shipping estimates.